About the Role:
The Project Manager will lead end-to-end client implementations of Nhance.ai’s platform, acting as a trusted advisor for customer success. This individual will bridge technical and business teams to ensure seamless, on-time delivery of smart building projects.
Key Responsibilities:
- Own project planning, execution, and delivery for multiple client accounts, ensuring success across milestones, budgets, and customer specifications.
- Coordinate with customer stakeholders, solution architects, and third-party vendors to manage project risks, resources, and schedules.
- Drive customer onboarding, solution configuration, training, and go-live support, act as the main point of contact throughout the engagement.
- Report progress, identify issues proactively, and resolve bottlenecks to achieve desired outcomes.
- Maintain accurate project documentation and provide post-delivery support, capturing lessons learned for future improvements.
Requirements:
- Bachelor’s or master’s in engineering, project management, or related fields.
- 4+ years’ experience delivering SaaS, IoT, or BMS projects; smart building or real estate sector experience highly preferred.
- Strong client-facing and cross-functional team leadership skills.
- Knowledge of Agile/Scrum/PMP methodologies is a plus.